Terms & Conditions
- Customer Qualification
In order to purchase from ZIIP Lab you must be 21 years or older and you must be a valid retail business. ZIIPLab.com reserves the right to request additional documentation in support of business status. ZIIPLab.com reserves the right to cancel any order that is found to be unqualified
- Shipping
- All orders are processed within 24 – 48 hours upon receipt of payment.
- All orders are shipped via UPS or FedEx and tracking information is sent as soon as the order is shipped.
- com does not take responsibility for shipping delays caused by the shipping carrier once the package is in transit.
- Damaged or Missing Products
- Incorrect, damaged or missing products must be claimed within seven days of delivery.
- Returns
We do not accept returns on opened and used products. All returns must be reported within seven days of delivery. Any product returned that is opened, used and / or not in its original packaging, will not be eligible for a refund.
- Privacy
We do not store your credit card information in our records. We may collect information including name, address, phone number and contact information in order to process the orders.